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Pricing & Payments

How Online Ticket Fees Work

How ticket price, the NTREWAY service fee, and card processing add up.

By NTREWAY editorial ·

What the buyer pays

Ticket price
Service fee
Processing

What you receive

Ticket price − service fee

Free events (every ticket $0): no service fee, no processing fee.

The buyer's total is the ticket price plus the service fee and the payment processing fee. Your payout is the ticket price minus the NTREWAY service fee. The real total always shows at checkout — point people there rather than recalculating.

Price and fees are different decisions

A ticket price is the amount an organizer sets for admission. Fees can support ticketing and payment operations, and the party responsible for a fee should be clear before tickets go on sale.

Actual totals depend on the event configuration and checkout. This guide does not replace the price shown to a buyer before payment.

  • Set a clear ticket price.
  • Review buyer-facing totals during setup.
  • Plan refund and chargeback responsibility before launch.

Platform context

NTREWAY shows the real checkout total to every buyer and records it with the order. Point people to that total rather than recalculating fees yourself.