Skip to content
NNTREWAY

Box Office

Event Box Office Checklist

A practical run of show for walk-up sales, comps, and closing out the register.

By NTREWAY editorial ·

Attributed activity logsales · refunds · check-ins
Cashiersell + comp
Managerrefund + override
Reconcilercount + report
Give each person the access their job needs — sell, refund, reconcile — and keep event records and inventory traceable. Every sale, refund and check-in is attributed, so a closeout or an audit has a complete trail.

Before doors

Decide who can sell, who can comp, and who reconciles. Open the register with a counted float and confirm the card reader connects.

  • Assign roles: cashier, manager, reconciler.
  • Count the opening float and record it.
  • Test the card reader and a $0 comp.
  • Confirm walk-up inventory matches online.

During and after

Keep online and door sales on the same inventory so you never oversell the room. At close, count cash, run the register report, and note any discrepancy while people still remember it.